Are your classes for all levels?
Yes! Because we are on this journey together, all fitness levels are welcome, and instructors will offer modifications to help you find success whether you’re a first-timer or a veteran athlete.
If its my first class, how early should I arrive to the studio?
We require all first time riders arrive at the studio at least 15-minutes prior to the start of class. This gives our team enough time to answer any questions you may have.
What is Zenergy's policy on inclement weather and and snow days / delayed openings?
We will very rarely cancel classes or close the studio, but if we must, we will try and give you as much notice as possible! If you miss a class due to weather and have not contacted the studio prior to the start of class, you will be considered a Late Cancel / No Show. If you are unable to attend the class due to weather, please call or message your studio prior to the start of class so that the team may take care of you.
What is Zenergy's late cancel / no show policy?
Riders may cancel his or her reservation (either on the Studio’s website www.zenergycycling.com, or by calling the Studio at the phone number specified on the Studio’s website) no later than twelve (12) hours prior to the reserved class in order to receive the full class credit. Classes not cancelled prior to that time will be revoked. Please note: the class will not be refunded back to the card it was purchased on.

If you are an unlimited rider and a late cancel occurs, you will be charged a late cancel fee of $18.00 plus tax.

For the safety of our riders, once class has started and the door has shut, no entrance will be allowed.

What is Zenergy's waitlist policy?
If a class is full, join the waitlist! If a spot opens prior to 12 hours before the ride, you will automatically be added to the class. If a spot opens within 12 hours of the start of class, you will get a phone call confirmation.
How is Zenergy Cycling different from a gym cycling class?
At Zenergy, we go beyond physical movement. We’ll move you musically, physically, emotionally and maybe even spiritually. You’ll depart with a newfound connection to your body and its ability. No matter where you position yourself on the fitness scale, you are welcomed to the community.
Is there a minimum age to ride at the studio?
Zenergy classifies a minor between the ages of 14 and 18 years of age. We require all minor first timers to have a parent/guardian present to sign a Minor Waiver Form for the first class. If a parent/guardian is not present, we will have to reschedule your class for another time. There are absolutely no exceptions to this policy.
What class should I take if I've never taken a cycling class before?
Zenergy is designed for every individual no matter where you are in life. While each class allows you to go at your own pace, we reccomend starting with a regular ZenRide.
How many calories should I expect to burn in a 45-minute class?
An average rider can expect to burn 500-700 calories in our ZenRide class. Calorie burn depends on several factors, like your weight and how much you put into the ride. Come take a class to find out how many calories you actually burn!
What parts of my body get worked out during class?
You’ll get a great workout for your arms, back, abdominals, and legs. We’ll also stimulate your mind and your heart. It’s a head-to-toe, full-body workout.
If I haven't worked out in a while, how do I pace myself in class?
Just go at your own pace. Lessen the resistance level on the bike, pedal at a rate that works for you, don’t do certain arm movements. Keep pushing yourself though and you’ll find that your abilities will increase with every ride.
How do I book a class?
To book a class, you will need to create an account either on the website or Zenergy Cycling app. Choose your home studio and the schedule will list times and instructors. All first timers to Zenergy can purchase the First Class Special on the buy page to book your first few classes, an extra credit is included on us!
If I'm going to a class with friends, do we all need to book separately?
Correct! Each person taking a class at Zenergy must have an account. You may book a guest, but you will be prompted to enter information afterwards. To save time during check-in, we highly encourage each person to create their account beforehand. If you have any issues, a studio crew member would be happy to assist you!
Do you offer discounts if I buy more than one class at a atime?
Absolutely! Depending on the package you purchase, the price per class changes. Student and military discounts are provided with proof. If you are a student, you will need to show proof of an upcoming or current class schedule with your NAME and DATE provided.
Do you offer reserved lockers?
Lockers and/or cubbies are available in all of our studios.
Do you offer monthly memberships?
We have a few membership options available to best suit your needs. 4 & 8 Class/Month membership options are available and will auto-renew each month, or until canceled. Unlimited Rides/Month is also available and will auto-renew each month, or until canceled. Please note: a rider may not ride anymore than 3 times a day at any Zenergy studio.
Is there any way I can make my seat more comfortable?
Try padded cycling shorts or a gel seat cover. The more you ride, the less you may want to use either of these.
What should I wear to class?
Something comfortable that allows you to move is best. You’re going to sweat, so wear clothing that’s light and keeps you cool.
Can I wear tennis / running shoes rather than cycling shoes to class?
Our bikes offer two types of clip in pedal options. They are equipped with SPD and LOOK Delta pedals. We do not offer shoe cages and do not allow riders to ride with tennis shoes for safety reasons. Cycling shoes are provided in your class purchase or you may bring your own.
If I'm pregnant, can I take a class?
We’d love to help you stay healthy for the duration of your pregnancy. You may want to check with your doctor prior to attending a class with us.
Do you offer a class on setting up a bike and how to ride?
With any class you take at Zenergy, our studio crew will always be there to help you when you need it!
Can I hang out before or after class?
Sure! We’d love to visit with you.
Do you sell water?
Yes! Bottled water can be purchased at the front desk for $2. We also sell Celsius for pre-class energy and BodyArmour Super Hydration for post-class electrolyte replenishment.