Cancellation of Classes. Rider may cancel his or her reservation (either on the Studio’s website www.zenergycycling.com, or by calling the Studio at the phone number specified on the Studio’s website) no later than twelve (12) hours prior to the reserved class in order to receive the full class credit. Classes not cancelled prior to that time will be revoked. Please note: the class will not be refunded back to the card it was purchased on.

If you are an unlimited rider and a late cancel occurs, you will be charged a late cancel fee of $18.00 plus tax.

Cancelling a reservation:

• Sign into your account
• Go to “My Classes”
• Click “Cancel” next to the reservation you want to cancel.